If you are in need of assistance or have any questions regarding your mortgage with Platform Mortgages, it is important to have their contact number on hand. By reaching out to their dedicated customer service team, you can get the support you need to navigate through any issues or concerns you may have.
Platform Mortgages can be reached at 0800 876 6666. This contact number is available for both new and existing customers, making it a convenient and reliable option for all your mortgage-related inquiries.
Customer Service
The customer service team at Platform Mortgages is dedicated to providing exceptional support to their customers. Whether you have questions about your repayment options, need assistance with online account management, or have concerns about your mortgage agreement, their knowledgeable staff will be able to assist you.
Account Management
Platform Mortgages offers an online portal where customers can access and manage their mortgage accounts. By logging in to their online platform, you can view your mortgage balance, make payments, and update your personal information. If you are experiencing any issues with account access or require guidance on how to navigate the online portal, the customer service team can help.
Repayment Options
Platform Mortgages understands that financial circumstances can change, and they offer various repayment options to accommodate their customers' needs. If you are facing financial difficulties and need to discuss alternative repayment arrangements, contacting their customer service team is essential. They can provide guidance on options such as payment holidays, interest-only payments, or extending the mortgage term.
Complaints
In the event that you have a complaint or are dissatisfied with the service provided by Platform Mortgages, it is important to voice your concerns. By contacting their customer service team, you can initiate the complaints process and seek resolution. The team will guide you through the necessary steps and work towards a satisfactory outcome.
Product Enquiries
If you are interested in obtaining a mortgage with Platform Mortgages or have questions about their products and offerings, their customer service team can provide the information you need. They can explain the different mortgage options available, discuss eligibility criteria, and guide you through the application process.
Existing Customers
If you are an existing customer with Platform Mortgages and have questions about your mortgage agreement, interest rates, or any other details related to your account, contacting their customer service team is crucial. They can provide clarity and address any concerns you may have, ensuring that you have a clear understanding of your mortgage terms.
FAQ
Can I make mortgage payments online?
Yes, Platform Mortgages offers an online portal where you can make mortgage payments and manage your account.
What should I do if I am struggling to make my mortgage payments?
If you are facing financial difficulties and are unable to make your mortgage payments, it is important to contact Platform Mortgages as soon as possible. They can discuss alternative repayment arrangements and provide guidance on options available to you.
Can I switch to a different mortgage product with Platform Mortgages?
Yes, depending on your eligibility and the available options, you may be able to switch to a different mortgage product with Platform Mortgages. Contact their customer service team to discuss your options.
How long does it take to process a mortgage application?
The time it takes to process a mortgage application can vary depending on various factors. Contact Platform Mortgages for more information on their application process and estimated timelines.
What is the best way to contact Platform Mortgages?
The best way to contact Platform Mortgages is by calling their dedicated customer service number at 0800 876 6666.
Can I make additional payments towards my mortgage?
Yes, you can make additional payments towards your mortgage with Platform Mortgages. Contact their customer service team for more information on how to make these payments.
What information do I need to provide when contacting Platform Mortgages?
When contacting Platform Mortgages, be prepared to provide your mortgage account number, personal details, and any relevant information pertaining to your inquiry or concern.
Is Platform Mortgages available for first-time homebuyers?
Yes, Platform Mortgages offers mortgage products for first-time homebuyers. Contact their customer service team for more information on their offerings and eligibility criteria.
Pros
- Dedicated customer service team ready to assist
- Online portal for convenient account management
- Flexible repayment options to accommodate changing circumstances
- Clarity and transparency regarding mortgage terms and conditions
Tips
- Keep your mortgage account number and personal details easily accessible when contacting Platform Mortgages
- Utilize the online account management portal for quick and convenient access to your mortgage details
- Regularly review your mortgage terms and conditions to ensure you have a clear understanding of your obligations
Summary
Having the Platform Mortgages contact number readily available is essential for any mortgage-related inquiries or concerns. Their customer service team is dedicated to providing support and guidance to both new and existing customers. Whether you need assistance with account management, repayment options, or have questions about their products, contacting their customer service team will ensure that you receive the assistance you need.