Astound and RCN are both well-known internet service providers that offer a range of services to customers. If you're in the market for a new internet provider, you might be wondering which one is the better choice. In this article, we'll compare Astound and RCN in terms of their services, pricing, customer support, and more, to help you make an informed decision.
Astound and RCN both offer high-speed internet services, with various plans to choose from. Astound provides internet speeds ranging from 100 Mbps to 940 Mbps, while RCN offers speeds ranging from 25 Mbps to 1 Gigabit. Both providers also offer TV and phone services as part of their bundle options.
When it comes to pricing, Astound and RCN have different plans and prices. Astound's pricing starts at $39.99 per month for 100 Mbps internet, while RCN's pricing starts at $29.99 per month for 25 Mbps internet. The prices vary depending on the plan and location, so it's important to check the availability and pricing in your area.
Customer support is an important aspect to consider when choosing an internet service provider. Astound and RCN both have customer support teams that are available 24/7. They offer support via phone, email, and live chat. Both providers also have online resources such as FAQs and troubleshooting guides to help customers with common issues.
One of the factors to consider when choosing an internet service provider is availability. Astound primarily serves customers in the San Francisco Bay Area, while RCN operates in select cities on the East Coast, including Boston, Chicago, and New York City. It's important to check if the provider is available in your area before making a decision.
Both Astound and RCN provide professional installation services for their internet, TV, and phone services. They also offer equipment such as modems and routers for rent or purchase. The installation and equipment fees may vary depending on the plan and location, so it's advisable to check the specific details for your area.
Astound and RCN offer different contract options and flexibility. Astound has contract and no-contract options, allowing customers to choose the option that suits their needs. RCN, on the other hand, typically requires a contract for their services. It's important to carefully review the terms and conditions before signing up for a service with either provider.
FAQ
1. Can I get Astound or RCN in my area?
Availability may vary depending on your location. You can check the provider's website or contact their customer support to see if they offer services in your area.
2. What internet speeds do Astound and RCN offer?
Astound offers speeds ranging from 100 Mbps to 940 Mbps, while RCN offers speeds ranging from 25 Mbps to 1 Gigabit.
3. Are there any data caps with Astound or RCN?
Both Astound and RCN offer unlimited data with their internet plans, so you don't have to worry about data caps.
4. Can I use my own modem and router with Astound or RCN?
Yes, both providers allow customers to use their own compatible modems and routers. However, it's always recommended to check with the provider for compatibility and any specific requirements.
5. What are the contract options with Astound and RCN?
Astound offers both contract and no-contract options, while RCN typically requires a contract for their services.
6. Can I bundle TV and phone services with Astound and RCN?
Yes, both providers offer bundle options that include TV and phone services along with internet.
7. What are the installation fees for Astound and RCN?
The installation fees may vary depending on the plan and location. It's best to check the specific details for your area.
8. How is the customer support with Astound and RCN?
Both Astound and RCN have customer support teams that are available 24/7. They offer support via phone, email, and live chat, and also provide online resources such as FAQs and troubleshooting guides.
Pros
- Both Astound and RCN offer high-speed internet options.
- They provide a range of services including TV and phone.
- Both providers have 24/7 customer support.
- Astound offers contract and no-contract options.
- RCN offers competitive pricing for their internet plans.
Tips
- Check the availability of Astound and RCN in your area before making a decision.
- Compare the pricing and plans of both providers to find the best fit for your needs.
- Consider your internet usage and speed requirements when choosing a plan.
- Read customer reviews and ratings to get an idea of the overall customer experience with each provider.
- Take advantage of the online resources and support provided by Astound and RCN for troubleshooting and assistance.
Summary
When comparing Astound and RCN, it's important to consider factors such as services, pricing, customer support, availability, installation, contract options, and flexibility. Both providers offer high-speed internet options along with TV and phone services. Astound offers contract and no-contract options, while RCN typically requires a contract. Pricing and availability may vary depending on your location. It's advisable to carefully review the details and compare the plans and pricing to find the best fit for your needs.